University Property
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Summary
Editor's review
From a professional standpoint, the book's authority is beyond question. As an industry leader, the China Property Management Association has drawn on the collective expertise of university logistics departments, professional property management companies, and academic research institutions, ensuring both breadth and depth. It reflects the mainstream models of university property management today and also sets out a forward-looking direction toward informatization, refined management, and green operations. For practitioners, it is a practical manual that enhances professional understanding and standardizes operating procedures; for researchers, it offers a wealth of industry cases and topics for further study.
Readers should note, however, that the book is positioned more as industry guidance and a professional textbook, with a rigorous and pragmatic style and relatively macro-level cases. It is not a book of vivid stories; its core reading value lies in the systematization of knowledge and the reference value of its solutions. Against the backdrop of continuing reform toward socialized logistics services in universities, the book provides an important knowledge base for understanding and improving a field that affects the learning and living experience of millions of students and faculty.
Who it's for
A good fit for
- Managers and staff in university logistics departments and property service centers
- Project managers and operations staff at property management companies serving universities
- Faculty, students, and scholars in public administration, educational economics and management, and property management
- Readers interested in how universities operate and in the logic of their logistics support
Not a good fit for
- General readers seeking light reading or literary stories
- Practitioners interested only in residential or commercial property management who do not need to understand the specifics of universities
Reading tips
- Adopt a 'theory–cases–reflection' reading approach: first understand the framework of each chapter, then reflect on the cases in light of practical problems encountered in your own work
- Focus on chapters closely related to current hot topics in university governance, such as energy management, emergency drills, and student community services
- Take notes or draw mind maps as you read; given the high information density, systematic organization helps internalize the knowledge system
About the publisher
China Planning Press is a central-level publishing institution directly under the National Development and Reform Commission. Guided by the mission of "spreading the wisdom of development and reform and serving national economic construction," it publishes academic books on macroeconomic policy, economic research, and business management, as well as engineering construction standards, codes, and quotas. Its catalog of about 2,817 titles focuses on industrial technology and architecture, with representative publications including the Code for Design of Automatic Fire Alarm Systems, the Code for Fire Protection Design of Buildings, the Standard for Design of Building Water Supply and Drainage, the Standard for Fire Protection Design of Petrochemical Enterprises, and the Standard for Geotechnical Testing Methods. Its authors come largely from specialized institutions and competent authorities such as the Shenyang Fire Research Institute of the Ministry of Public Security, SINOPEC Luoyang Engineering Co., Ltd., Shanghai Xiandai Architectural Design (Group) Co., Ltd., and the Ministry of Housing and Urban-Rural Development, the Ministry of Water Resources, and the Ministry of Industry and Information Technology, reflecting a distinctive profile centered on engineering construction standards and codes while also covering academic publishing in economics and management.
Contents
- 版权信息
- 序
- 《物业管理指南》丛书 编审委员会
- 前言
- 第一章 高校物业管理概述
- 1.1 高校物业管理的出现和发展
- 1.2 高校物业管理的概念、类型、特征和内容
- 1.3 高校物业管理模式和机构
- 第二章 高校物业管理基础性工作
- 2.1 高校物业人力资源管理
- 2.2 高校物业财务管理
- 2.3 高校物业物资与装备管理
- 2.4 高校物业供方管理
- 2.5 高校物业管理制度建设
- 2.6 高校物业管理区域公共信息标识管理
- 2.7 高校物业服务评价与改进
- 2.8 高校物业管理方案
- 第三章 高校前期物业管理
- 3.1 高校前期物业管理概述
- 3.2 高校前期物业管理关键控制要点
- 3.3 前期物业管理方案设计
- 第四章 高校物业管理客户服务
- 4.1 客户服务
- 4.2 客户服务提供方法与注意事项
- 4.3 客户关系维护
- 4.4 客户满意度管理
- 第五章 高校物业房屋及设施设备维护管理
- 5.1 高校物业房屋及设施设备维护管理概述
- 5.2 高校房屋及设施设备维护管理总则
- 5.3 房屋及设施设备维护管理
- 5.4 附属物及构筑物管理
- 5.5 校园特殊设施设备维护管理
- 5.6 职业技能要求
- 5.7 高校房屋及设施设备维护作业安全管理
- 第六章 高校物业公共秩序维护
- 6.1 高校物业公共秩序维护概述
- 6.2 高校物业公共秩序维护建设
- 6.3 高校治安管理
- 6.4 交通管理
- 6.5 消防管理
- 6.6 应急处置管理
- 第七章 高校物业环境管理
- 7.1 高校物业环境管理概述
- 7.2 高校物业环境管理特点
- 7.3 环境卫生分类
- 7.4 环境消杀管理工作
- 7.5 垃圾处理
- 第八章 高校物业绿化养护管理
- 8.1 高校物业绿化概况、特征与作用
- 8.2 高校物业绿化养护与管理
- 8.3 高校物业绿化养护安全与实施
- 8.4 高校物业绿化养护岗位职责要求及规章制度
- 第九章 高校校园物业关 键点控制
- 9.1 高校物业管理关键点识别与分析
- 9.2 高校物业管理关键点控制
- 第十章 高校学生公寓管理
- 10.1 高校学生公寓管理的概述
- 10.2 高校学生公寓的思政工作
- 10.3 高校学生公寓的住宿安排和管理
- 10.4 高校学生公寓的前台服务和秩序维护
- 10.5 学生公寓区域的方便生活服务提供和管理
- 10.6 学生公寓在迎新生、毕业生离校、假期等特殊时期的工作
- 10.7 留学生公寓管理
- 第十一章 高校教务服务及教学保障
- 11.1 高校教学科研楼宇、场馆概述
- 11.2 高校教学楼服务
- 11.3 高校图书馆及博物馆服务
- 11.4 高校实验楼服务
- 11.5 高校多媒体中心服务
- 11.6 高校体育场馆服务
- 第十二章 高校物业经营管理
- 12.1 高校物业经营管理概述
- 12.2 高校物业经营管理的主要内容
- 12.3 高校物业经营管理的注意事项
- 第十三章 高校物业风险管控
- 13.1 高校物业风险管控概述
- 13.2 高校物业风险管控内容
- 13.3 高校物业风险管控
- 第十四章 高校物业管理 发展趋势
- 14.1 “移动互联网+现代物业”建设智慧校园
- 14.2 高校节能管理
- 14.3 我国高等院校物业服务管理的发展设想
- 参考文献
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About the author
The China Property Management Association is a national industry organization for the property management sector. Public information about it is limited, but the works collected here indicate its main focus in organizing industry knowledge and professional publishing. The association has compiled guidebooks such as Property Management Guide: Fundamentals and Property Management Guide: Office Property, and has also addressed the specific segment of University Property. These works are practice-oriented and clearly structured, emphasizing the translation of industry experience into reference texts that practitioners can consult. They hold documentary value in the field of property management and reflect the association's editorial role in promoting knowledge dissemination and standardization across the industry.
