Managerial Communication (7th Edition) cover

Managerial Communication (7th Edition)

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Word count
491 words
Chapters
18
ISBN
9787300352251

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Summary

Management Communication (7th Edition) is part of the "Core Curriculum Textbooks for Economics and Management in Higher Education Institutions" series published by Renmin University of China Press. First published in 2006 and refined through years of teaching practice, it has been designated a national planning textbook for both the "Eleventh Five-Year" and "Twelfth Five-Year" periods, and was recognized as an Outstanding Textbook for Higher Education in Shanghai. The book begins with foundational communication theories and uses case-based learning as its vehicle, systematically explaining the definition, elements, models, and barriers of communication before extending to the definition, role, and influencing factors of management communication, and tracing the theoretical threads of classical organization theory, human relations theory, and human resource theory. At the organizational level, the textbook covers organizational communication (vertical, horizontal, communication networks, and external communication), group and team communication, meeting communication, crisis communication, interviews, interpersonal conflict resolution, self-communication, listening, nonverbal communication, oral communication, written communication, stress communication, and cross-cultural communication. The final chapter discusses management communication in future organizations, including the characteristics and strategies of learning organizations, virtual organizations, and network communication, as well as the application of AI technology in management communication. While retaining its original framework and style, the 7th edition has been streamlined in language, with Chapters 2, 5, 9, and 17 supplemented and revised, and the cases in Chapters 2, 3, 6, 7, and 16 updated. It is accompanied by teaching resources including PowerPoint slides, syllabi, case analyses, and examination papers, making it suitable for undergraduates, MBA and other professional master's students, as well as corporate training programs.

Editor's review

这是一本经得起课堂检验的「老牌」管理沟通教材:初版于2006年,连续入选「十一五」「十二五」国家级规划教材,并获得上海普通高校优秀教材奖与首批上海高等教育精品教材称号,二十年七次改版,说明它确实被大量师生反复使用过。它的优点在于结构完整、层次清楚:从沟通概论、管理沟通、相关理论起步,再依次展开组织沟通、团队沟通、会议、危机、面谈、冲突、自我沟通、倾听、非语言、口头、书面、压力、跨文化等模块,几乎把管理者日常会遇到的沟通场景都排了一遍,教师容易按学期切分,自学者也容易按需跳读。另一大特色是「以案例学习为载体」,书中配有本土案例,并结合理论与实战演练,避免了沟通类书籍常见的空泛说教。第7版是全新改版:文字更精练,第2、5、9、17章有实质补充修改,多章案例更新,并在末章加入 AI 技术在管理沟通中的应用,回应了远程协作与智能工具普及后的新问题。出版社同步提供 PPT、教学大纲、案例参考答案与试卷等教学资源,对授课教师尤其友好。若要挑不足,它是标准教材体例,行文偏「知识点+案例」的规范写法,追求文学性或深度思想随笔的读者可能觉得不够过瘾;另外教材厚度有限,某些专题只能点到为止,需要配合案例集或实践练习才能真正内化。总体而言,作为高校课程用书或企业内训底本,它属于稳妥可靠、不容易踩坑的选择。

Who it's for

A good fit for

  • 工商管理、行政管理等经管类专业本科生与研究生
  • MBA、MPA 等专业硕士研究生及任课教师
  • 企业内训负责人、HR 与中基层管理者
  • 需要系统补课沟通理论与方法的职场人

Not a good fit for

  • 希望读到文学性随笔或心灵鸡汤式沟通读物的读者
  • 只想找几句「话术模板」快速套用的读者
  • 从事纯技术工作、暂无组织沟通场景的初学者

Reading tips

  1. 按章顺序通读理论部分,再用书中的本土案例做复盘练习,效果最佳。
  2. 作为课程教材时,可把第4至第9章组织沟通模块作为期中重点,第13至16章技能模块放在后半学期。
  3. 自学者可先读第1、2、11、12章打好基础,再按工作场景挑读会议、危机、面谈、跨文化等章节。
  4. 读完每章后写一段自己近期真实沟通事件的反思,把书中的策略与障碍清单对照使用。

About the publisher

China Renmin University Press China · Founded in 1955

Founded in 1955, China Renmin University Press is known for publishing university textbooks and academic works in the humanities and social sciences. Its list covers social culture, management, personal finance, business and economics, social science, and applied psychology. Titles include management and finance books such as The Management Century, The Most Important Thing in Investing, and More Money Than God, psychology works such as Multiple Intelligences and The Talent Code, and cultural titles such as Don't Forget Why You Started. Its authors include Xu Hong, Stuart Crainer, Qiu Guolu, Howard Gardner, and Sebastian Mallaby, reflecting a publishing profile that combines academic depth with general reading.

Contents

  1. Chapter 1 Introduction to Communication
  2. Chapter 2 Managerial Communication
  3. Chapter 3 Related Theories of Managerial Communication
  4. Chapter 4 Organizational Communication
  5. Chapter 5 Group and Team Communication
  6. Chapter 6 Meeting Communication
  7. Chapter 7 Crisis Communication
  8. Chapter 8 Interviews
  9. Chapter 9 Interpersonal Conflict Handling
  10. Chapter 10 Self-Communication
  11. Chapter 11 Listening
  12. Chapter 12 Nonverbal Communication
  13. Chapter 13 Oral Communication
  14. Chapter 14 Written Communication
  15. Chapter 15 Stress Communication
  16. Chapter 16 Cross-Cultural Communication
  17. Chapter 17 Managerial Communication in Future Organizations
  18. References

FAQ

这本书第7版的作者和出版社是?
第7版由康青、宋渊洋编著,中国人民大学出版社出版,属于「高等学校经济管理类核心课程教材」系列,ISBN 为 978-7-300-35225-1。
《管理沟通》是国家级规划教材吗?
据出版社介绍,本书初版于2006年,先后入选「十一五」「十二五」国家级规划教材,并获上海普通高校优秀教材奖、首批上海高等教育精品教材等奖励。
第7版相比上一版有哪些变化?
第7版保持原有风格与基本构架,文字表述更精练,补充和修改了第2、5、9、17章的内容,更新了第2、3、6、7、16章的案例,并在第17章加入 AI 技术在管理沟通中的应用。
不是学生,只是职场人,读这本合适吗?
合适。出版社说明该书也可作为企事业单位从业者随时查阅的参考书;书中面谈、冲突处理、会议、危机沟通、跨文化沟通等章节与日常工作直接相关,可按需挑读。
教材有没有配套教学资源?
中国人民大学出版社网站提供第7版的 PPT(教材对照版与作者版)、教学大纲、案例分析参考答案、试卷及补充案例集等资源,主要面向授课教师申请使用。

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About the author

宋渊洋 Author

Song Yuanyang: currently, public information is limited, and personal details such as nationality, birth and death dates, and educational background cannot be confirmed. Judging from the library's holdings, his work Research Methods for Enterprises is classified under finance and economics, which serves as the main clue to his writing direction. The book takes enterprise research as its subject and is aimed at learners and practitioners who need to master research methods; its content presumably covers basic aspects such as research design, data collection, and analysis, making it a methodological and practical guide. Because verifiable information about the author is scarce, his writing style and specific academic views are difficult to assess fully. However, inferred from the title and classification, his writing is likely clear and well organized, with an emphasis on practicality, striving to present methodology in an accessible and operational way. As his only currently visible representative work, the book can serve as a reference for readers entering the field of enterprise research.

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