The Secret of Asking Questions
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Summary
Editor's review
The core value of this book lies in elevating questioning from a simple communication technique to a systematic thinking tool. It breaks down in detail how to define problems, stimulate innovation, promote deep thinking, and ultimately guide effective action through precise questioning. For readers in an age of information overload, mastering this ability means grasping the core faster and clarifying their thinking, significantly improving efficiency and quality whether in work decisions, study and research, or daily communication.
The content is arranged from shallow to deep, from mental preparation for questioning to application in specific scenarios (such as meetings, negotiations, and self-reflection), with a clear structure. The thinking models and practice methods provided in the book are highly actionable, and readers can internalize them through deliberate practice. Overall, this is a high-quality book that can genuinely enhance personal cognitive ability and influence, especially suitable for knowledge workers who hope to break through fixed thinking patterns and improve problem-solving skills.
Who it's for
A good fit for
- Workplace professionals and managers who want to improve logical thinking and problem-analysis skills.
- Professionals in consulting, training, education, and other fields that require deep interaction and facilitation.
- Project leaders who frequently need to chair meetings, conduct negotiations, or lead team collaboration.
- Readers committed to self-awareness and continuous growth who want to use questioning for effective self-reflection.
Not a good fit for
- Readers who only seek quick script templates and are unwilling to understand the underlying thinking logic.
- Readers who are completely uninterested in books on thinking methods, or who expect this book to provide specific knowledge in other fields unrelated to questioning (such as purely technical knowledge).
Reading tips
- It is recommended to read the whole book first to build an overall understanding of the questioning system, then read closely and practice the parts where you are weaker or that apply to your common scenarios.
- While reading, practice with the exercises in the book and try applying the methods to a real problem or conversation you encounter that day.
- The book can be read alongside a book on critical thinking or systems thinking for more well-rounded thinking training.
About the publisher
The Publishing House of Electronics Industry is a comprehensive publisher distinguished by its focus on electronic information and related fields. Judging from the more than 3,000 titles in its catalogue, its publishing covers programming and design, artificial intelligence, computer science, finance and economics, photography, and social sciences, attending both to cutting-edge technology and to general readers. Representative titles include Factor Investing: Methods and Practice, x86 Assembly Language: From Real Mode to Protected Mode, The RISC-V Reader, Artificial Intelligence: Speech Recognition, Understanding and Practice, Phased Array Radar Technology, Radar Target Characteristics, and 100 Go Mistakes and How to Avoid Them, most of which centre on technical methods and engineering practice. Its authors include Shi Chuan, Li Zhong, Wang Xiaobo, David Patterson, Andrew Waterman, and Yu Zihao, among others from China and abroad. Owing to limited public information, no further publishing features are elaborated here.
Contents
- 版权信息
- 作者简介
- 导读
- 第1章 学会提问有什么用
- 第1节 用提问替代指令，改善关系
- 第2节 用提问收集信息，挖掘需求
- 第3节 用提问刺激思考，拒绝“猴子”
- 第4节 用提问控制局面，引导方向
- 第5节 用提问投石问路，降低风险
- 第6节 用提问激发好奇心，吸引关注
- 本章思维导图
- 第2章 用问题厘清问题
- 第1节 批判性思维的力量
- 第2节 三维归因帮你定位问题
- 第3节 善用“为什么”来思考
- 第4节 消极问题与积极问题
- 本章思维导图
- 第3章 重新审视开放式与封闭式问题
- 第1节 开放式与封闭式问题对比
- 第2节 为封闭式问题“平反”
- 第3节 让封闭式问题更加可控
- 第4节 更加巧妙的封闭式问题
- 第5节 让你的开放式问题更聚焦
- 第6节 如何用提问收集敏感信息
- 第7节 如何问“为什么”的问题
- 本章思维导图
- 第4章 设计强有力的问题
- 第1节 投射提问法的妙用
- 第2节 上堆下切的提问魔力
- 第3节 提问中陷阱的预设
- 第4节 假设性提问的设计
- 第5节 标尺型问题
- 第6节 用好反问与设问
- 本章思维导图
- 第5章 提问的控制与组织
- 第1节 提问时的结果导向思维
- 第2节 对方为什么要回答你的问题
- 第3节 影响提问效果的环境因素
- 第4节 组合问题的设计
- 第5节 提问时的布局设计
- 本章思维导图
- 第6章 销售沟通中的提问技巧
- 第1节 销售人员提问时的常见错误
- 第2节 电话销售中的问题设计
- 第3节 门店销售中的问题设计
- 第4节 大订单销售中的SPIN问题设计
- 本章思维导图
- 内容简介
FAQ
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About the author
Luo Chaoping is a Chinese author known for writing on management-related topics. Public information about him is currently limited, and no clear records of his life, nationality, or educational background are available. Judging from the two works in the collection—The Secret of Asking Questions and its second edition—his writing centers on questioning as a core skill in communication and management, exploring how effective questioning can improve the quality of interaction and work efficiency. Such topics are closely tied to workplace practice and emphasize methodology and applicability, making them suitable for readers who wish to improve their communication style and problem-solving abilities. The release of the second edition suggests that the book has attracted some attention among relevant readers and that the author has revised and refined its content. Overall, Luo Chaoping's works focus on specific skills in management practice, adopt a practical style, and stress turning questioning techniques into methods that can be readily applied, giving them a certain practical value among popular management books.
