The Power of Negotiation
Tags
Summary
Editor's review
Who it's for
A good fit for
- Professionals new to the workplace who frequently engage in business communication or procurement negotiations
- Managers of small and medium-sized enterprises, project leaders, or sales personnel
- Readers who wish to improve interpersonal communication and negotiation skills and boost efficiency at work and in life
- Learners interested in conflict resolution and win-win thinking
Not a good fit for
- Negotiation researchers seeking advanced academic theory or philosophical discussion
- Readers expecting simple scripts and tactics to solve all complex negotiation problems
Reading tips
- Read the whole book first to build a framework, then closely read the chapters relevant to your current negotiation scenarios and do simulation exercises
- Use the self-check lists or key-point summaries at the end of the book for quick review and preparation before real negotiations
- Try applying the book's listening and questioning techniques first in everyday informal conversations to gradually build habits
About the publisher
Founded in 1994, Democracy and Construction Press organizes its publishing around economic management, the humanities and history, and united front culture, while also covering foreign literature and classic works. Among the 732 titles in the collection are translations of foreign classics such as The Brothers Karamazov and On War, fantasy literature such as The Lord of the Rings Trilogy: Illustrated Collector's Edition, and modern literary masterpieces including Lao She's Four Generations Under One Roof and Camel Xiangzi · The Problem of Nothing, and Lu Xun's Call to Arms. Translators Geng Jizhi and Wang Jinhua, together with authors such as J. R. R. Tolkien and Carl von Clausewitz, form the resource base for its combination of scholarly translation and general reading. As public information is limited, this description focuses on the publishing profile reflected in the titles held in the collection.
Contents
- 版权信息
- 第一章 了解你的对手
- 战胜对手的关键所在——打好信息战
- 确定参与谈判的人员
- 摸清对方的底线
- 找到可以说“行”的人
- 你的底线是什么
- 知己知彼,百战百胜
- 第二章 明确谈判目的
- 提前做好方案
- 优化谈判方案
- 提前演练谈判场景
- 第三章 谈判中语言策略
- 设计好的谈判开场白
- 营造和谐的谈判氛围
- 不为自己的错误辩解
- 把握谈判中的陈述技巧
- 在谈判中应该适当地提问
- 掌握谈判中的应答技巧
- 说服技巧
- 关键时刻停一下
- 礼貌用语很关键
- 谈判中的禁忌
- 第四章 谈判中不能逾越底线
- 不要接受第一次开出的条件
- 对对方的条件感到意外
- 报价要高过心理价位,为谈判留有余地
- 口是心非:扮演不情愿的买家或卖家
- 报价时千万不要折中
- 神奇的钳子策略
- 第五章 谈判成功密码
- 谈判时心情要好
- 巧妙的控制话题
- 满足对方的需求
- 获得对方的信任
- 找到共同点
- 让对方无法拒绝的魅力
- 第六章 倾听是一门艺术
- 善于倾听
- 倾听别人讲话一定要全神贯注
- 注意对方说话方式
- 善于察言观色
- 学会忍耐
- 避免对抗性谈判
- 第七章 如何打破谈判中的僵局
- 当谈判陷入僵局时
- 突出自己的心理优势
- 换人——黑脸和白脸策略运用好
- 找出对方“变脸”的主因,说服对方
- 避重就轻,转换话题
- 令双方冷静的最好方法:暂停或者休会
- 恰到好处的幽默,有利于打破僵局
- 鼓励对方:善于利用一致的观点,消除沮丧情绪
- 难得糊涂:假装不明白,巧布僵局防御
- 第八章 应对“死胡同”
- 关注肢体语言
- 快速的应变能力
- 运用无声语言——沉默是金
- 面对冲突要冷静
- 若即若离:让对方先急一急
- 关键时刻“拿”出对方底牌
- 引入第三方
- 第九章 “拒绝”有分寸
- 拒绝是为了更好地谈下去
- 施加压力:随时准备离开
- 要么接受,要么放弃
- 要给对方面子
- 最后通牒,推进谈判进程
- 第十章 让步——何时让步有妙招
- 谈判就是慢慢妥协的过程
- 必要时可让步
- 让步时机很关键
- 蚕食策略
- 巧用试探性语言
- 使对方先行让步
- 条件交换
- 运用分期付款
- 第十一章 合作才能共赢
- 双赢谈判——为对方着想
- 更多的双赢技巧
- 书面文字比口头答应更有说服力
- 祝贺对方
- 一场成功的谈判,每一方都应该是胜利者
- 成功来自合作
FAQ
What are the main differences between this book and foreign classics such as Negotiating to Yes?
Do the techniques in the book apply to non-business everyday negotiations?
Will negotiation beginners find this book difficult?
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About the author
Zhang Bing, who writes under the pen name Zhang Yan, was born in Huaiyang, Henan, in 1981. A bestselling Chinese author of social-science titles, he also works on family education and psychology, and he received the third New Concept Writing Award. He is currently CEO of Beijing Yulinling Culture Communication Co. His writing spans inspirational self-help, medicine and industrial technology; four of his works are held in the collection, including Negotiation Power, the fourth volume of the Report on the Monitoring of Nutrition and Health Status of Chinese Residents (2010–2013): Blood Pressure, and A Practical Course in Optical Cable Line Maintenance. He has also written dozens of books, among them Circles of Connections, A Little Everyday Knowledge of Social Savvy, Presence, and The Family Tradition of Zeng Guofan, with rights sold to South Korea and Southeast Asia.