The Way of Speaking
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Summary
Apt verbal expression is experience distilled through repeated practice.
When you find that you no longer stammer and that the time you need to think of your next sentence grows shorter and shorter, that is when your speaking ability is improving.
Moreover, better eloquence will make you more confident and more positive about life.
This book discusses the importance and methods of speaking in various settings from multiple angles, seeking to combine theory with practice to elevate common topics and events of daily life into the art of language; it then presents that elevated language to the public in a more accessible and approachable form, analyzing the "art of speaking" thoroughly in the process.
Editor's review
From an editor's professional perspective, the book's value lies in its solid practicality and clear structure. It precisely identifies common communication pitfalls—such as "eager to speak but neglectful of listening" and "right in substance but hurtful in delivery"—and offers specific ways to correct them. The "art of speaking" emphasized here is essentially the "art of being human" and the "art of thinking," guiding readers from focusing on wording itself toward attending to the other person's feelings and real needs, thereby strengthening relationships and solving problems. The content progresses from simple to complex—from basic listening, praise, and questioning to complex negotiation, persuasion, and conflict resolution—forming a relatively complete system.
Although this book's Douban rating could not be directly obtained under current search conditions, and publication by a local fine arts press may make it less visible in marketing than bestsellers, this may in fact obscure its practical value. For readers eager to systematically improve their communication skills and relationships, it is a guide worth reading carefully and putting into practice. The prose is plain, avoids excessive chicken-soup sentimentality, and emphasizes the operability of methods.
Who it's for
A good fit for
- Workplace newcomers seeking to systematically improve workplace communication and social skills
- People who feel they often "say the wrong thing" or communicate inefficiently and want to improve relationships
- Professionals in sales, management, consulting, and other roles requiring frequent communication
- Readers interested in psychology and practical social skills who are willing to engage in self-training through reading
Not a good fit for
- Academic researchers seeking profound linguistic theory or philosophical discourse analysis
- Readers expecting immediate, one-trick conversational formulas
Reading tips
- Treat this book as a tool manual; after each chapter, try to find corresponding scenarios in your life for deliberate practice.
- Keep a notebook while reading, record the ideas and cases that resonate most, and write down your reflections and action plans.
- There is no need to finish it in one sitting; read and apply it module by module according to theme (e.g., family communication, workplace reporting) for better results.
About the publisher
Founded in 1984, Heilongjiang Fine Arts Publishing House is a professional art publisher in Heilongjiang Province. Its publishing scope covers art theory, technique textbooks, calligraphy and seal carving, art albums, photography, as well as comic books and children's cartoon readers, with books on art college entrance examination techniques as its signature brand. Its library contains 75 titles, which, in addition to art, also involve applied psychology, foreign literature, modern romance, youth literature, and time-travel fantasy. Representative books include Children's Educational Psychology, Have You Seen a Dragon? The Talking Kind, Maugham's Writing Notes, You're Sweet Even When Silent, Smitten with Him Millions of Times a Day, and White Snow and Green Lotus, while its authors include Alfred Adler, W. Somerset Maugham, Chen Guoxing, Zhang Junxian, Su Xing'an, Senmu Daoyu, Chunbai, and Shiwan Yueguang. Public information is limited, and the above is summarized mainly from the books in the library.
Contents
- 版权信息
- 前言
- 第一章 赞美的力量:赠人玫瑰,手留余香
- 赞美对方的闪光点
- 把握好赞美的分寸
- 赞美别人要有独特的视角
- 第二章 突破困境的口才技巧:机智化解,巧妙应对
- 具有高明的自我辩解能力
- 对待侮辱性语言的方法
- 面对棘手的问题应付自如
- 不直面回答问题的技巧
- 运用含蓄的语言表达本意
- 具体地说,委婉法有以下几种形式:
- 巧妙地绕开难题
- 第三章 高情商说话之道:用情感动,用心温暖
- 用友善的方式俘获人心
- 注意把握场合的分寸
- 了解对方背景,掌控沟通进程
- 谦虚是成功的保障
- 在失意者面前保持平常心
- 站在对方的角度看待事情
- 第四章 谈判的说话之道:追求双赢的合作
- 追求双赢的合作型谈判
- 努力提高发问的艺术
- 如何克服对方的反对意见
- 削弱对方立场以满足需求
- 学会说“不”,掌握主动权
- 无言是最好的选择之一
- 避开针锋相对的僵局
- 第五章 魔鬼说服力:随时随地说服人
- 用智慧把握说话的分寸
- 话不在多,管用就行
- 先获得好感,再提出观点
- 第六章 辩论的说话之道:观点正确,旗帜鲜明
- 辩论不是狡猾的诡辩
- 让人高兴地接受你的意见
- 化解攻势,反戈一击
- 化生僻为通俗,会有惊人效果
- 巧妙的话语胜过长篇大论
- 用对方的观点反驳对方
- 以其人之道,还治其人之身
- 第七章 推销的说话之道:让顾客感到愉悦
- 表现出你的热情
- 准备好适宜的开场白
- 讲解用语要形象、生动
- 吸引客户是关键的环节
- 向顾客提问激起购买欲望
- 赞美得当,生意有保障
- 对商品要了如指掌
- 正确地运用语言工具
- 适时巧妙地引导顾客
- 第八章 拒绝的艺术:说“不”是门大学问
- 先发制人是拒绝的上策
- 让对方愉悦地接受拒绝
- 借别人的意思表示拒绝
- 注意拒绝的时机和场合
FAQ
How does this book differ from Cai Kangyong's *The Art of Speaking*?
Is the content suitable for introverted people who are not good with words?
Can the techniques in the book really be used in real life?
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About the author
Liu Lei is an author whose publicly available information is limited, yet whose works span a notably wide range of fields, reflecting strong interdisciplinary writing ability. The collection includes 18 of his titles, covering politics, economics and management, computer applications, exam preparation, and inspirational growth. Among them, U.S. Nuclear Weapons Policy and National Security Strategy during the Cold War reflects his attention to international politics and security issues, while A Study of Ethical Narrative in Ming and Qing Fiction shows his academic interest in literature and ethics. His textbooks on economic law and corporate management serve teaching practice, his Java application books support technical learning, and his writing on recruitment and workplace topics stays close to real-world needs. Overall, Liu Lei's writing combines academic inquiry with practical guidance and reaches a broad readership.