Empathy

Name: Empathy
ISBN: 9787515010427

张新越National Academy of Governance Press · ChinaMar 2026

3.0

Word count: 93K words
Chapters: 7
ISBN: 9787515010427

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Summary

Empathy is a vital component of emotional intelligence. The empathy discussed in this book focuses on empathy in the workplace, with its core message being "see the best possible future by putting yourself in your boss's shoes." The book aims to help professionals understand how to think and act like their boss with empathy, because this is the most practical way to achieve success, happiness, and fulfillment at work. Thinking like your boss enables you to understand the company more comprehensively and deeply, to consider the problems facing the company from your boss's vantage point, and thus to direct your efforts toward the right things and create greater value for both the company and yourself. Acting like your boss enables you to work more happily, passionately, and productively, continually earning your boss's appreciation and trust. Only with empathy can any employee truly grasp the boss's intentions, integrate better into the company and organization, work better for the company, and thereby create a brighter future for themselves.

Editor's review

Empathy is not a feel-good inspirational tract but a rigorously structured work of social psychology that combines theoretical depth with practical guidance. Drawing on her solid academic background, author Zhang Xinyue systematically deconstructs "empathy"—a concept often discussed in loose, generalized terms—through the intersecting lenses of sociology, psychology, and management. The book's value begins with its clear structure: it moves from the neural basis and psychological mechanisms of individual empathic capacity, to concrete applications in interpersonal communication, and finally to the macro level of organizational management and public governance, constructing a complete cognition–behavior–impact framework.

The book cites a wealth of cutting-edge research and local case studies, giving its arguments both an international perspective and close relevance to the realities of Chinese society. When discussing workplace empathy, for example, the author does not stop at the simple exhortation to "be kind to colleagues" but analyzes in depth how empathic leadership specifically affects the quality of team decisions, the climate for innovation, and employee resilience. By linking an abstract capacity to concrete organizational effectiveness, this approach greatly enhances the content's practicality and persuasiveness.

As an editor, I believe the book's value to readers lies in its successful balance of principle and technique. It prompts readers to rethink human connection at a philosophical level while also offering operational communication techniques such as "cognitive reframing" and "affect labeling." For readers who feel that modern society is growing impersonal and that communication is increasingly costly, this book provides a systematic set of interpretive tools and a guide to action. It promises no quick fixes, but it points to a rational path: through deliberate practice, strengthen emotional intelligence and thereby improve both quality of life and professional performance.

Who it's for

A good fit for

Professionals and managers who want to systematically improve their communication skills and interpersonal sensitivity
Readers interested in social psychology and behavioral science who want a solid theoretical foundation
Professionals in education, counseling, customer service, healthcare, and other fields requiring frequent interpersonal interaction
Individuals who want to understand others' positions and feelings more deeply in teamwork or family relationships

Not a good fit for

Readers expecting a light, story-driven reading experience
Readers looking for a manual of "quick-fix techniques" that will instantly solve all relationship problems

Reading tips

Reading in chapter order is recommended to build a complete understanding of the conceptual framework of empathy
While reading, use the reflection questions or exercises at the end of each chapter to observe and apply the ideas in real life
For the more theoretical sections, there is no need to absorb everything at once; reread them and let practice and understanding reinforce each other

About the publisher

National Academy of Governance Press China · Founded in 1996

The National Academy of Governance Press is a comprehensive publisher centering on civil servant training materials and works on administrative management theory. Its books span law, politics, philosophical reading, social culture and Eastern philosophy. They include study materials for Party members and cadres such as A Comprehensive Guide to Law Study and Application for Party Members and Cadres under the Seventh Five-Year Popularization of Law and A Practical Handbook for Party Branch Work, works on governance and capacity building such as Modernization of China's Science and Technology Innovation System and Modernization of Leading Cadres' Executive Capacity, and traditional culture titles such as Collected Commentaries on the Record of Transmission and Practice and Masters of Chinese Studies on Chinese Studies. Contributors include writing groups, Dongfang Zhi, Tian Lifu, Cheng Ping and Tao Chun. Given limited public information, its publishing strengths lie mainly in law popularization, Party building practice and the improvement of cadre capacity.

序言站在老板的角度，发现最好的前途
第一章换位思考，读懂老板
第二章主动执行，做事到位
第三章树立大局观，融入团队
第四章关心公司利益，维护公司荣誉
第五章解决难题，倍增业绩
第六章忠诚度高，感恩心强

FAQ

How does this book mainly differ from common communication-skills books?

The core difference is its systematic approach and theoretical depth. It goes beyond providing communication "scripts" and, starting from psychological and sociological foundations, analyzes in depth how empathy arises, its types, and how it works in different settings. It aims to build readers' underlying cognitive framework rather than merely offering surface-level techniques.

Is the content too academic and difficult to understand?

The author strikes a good balance between academic rigor and readability. Although it cites considerable research, the language is plain and supported by numerous examples from daily life and the workplace; readers with a high school education or above can follow it smoothly. Key concepts are clearly defined.

Does this book help with personal emotion management?

Yes, significantly. The book explains in detail the concept of self-empathy—how to observe and understand one's own emotions objectively and without judgment—which is an important prerequisite for managing emotions effectively and avoiding burnout. Strengthening empathy for others often begins with clear awareness and acceptance of one's own inner processes.

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About the author

张新越 Author

Zhang Xinyue is a Chinese book author about whom limited public information is available. Four works can currently be confirmed: Professional Emotional Intelligence, The Power of Emotional Intelligence, Empathy, and Team Emotional Intelligence. Their subjects center on management and emotional intelligence education, touching on social psychology and inspirational personal growth. The writing revolves around workplace interpersonal interaction, emotion management, and team collaboration, treating emotional intelligence as a learnable and trainable ability rather than an abstract personality label. Judging from the titles and categories, the author attends to readers' self-adjustment at work, understanding and empathy toward others, and communication climate and collaboration efficiency at the team level. The style tends toward accessible, practical popular writing for general workplace readers rather than academic research. Because biographical details are unavailable, the author's influence is mainly reflected in the readership reached by these thematically coherent works.