About the author
Ultimate Service: The Customer-Centered Approach to Service
China Machine Press · 2025
This book reveals for the first time JAL's people-centered approach to service, aiming to help readers across the service industry raise their standar…
High-Efficiency Action Power: The Art of Sustained Action from Thinking to Doing
China Machine Press · 2025
Do you have these problems? You've collected business cards from many people and met contacts across many industries, yet at the critical moment you c…
Illustrated Adlerian Psychology
China Machine Press · 2025
This book is divided into seven chapters, covering the basic principles of Adlerian psychology; the mechanisms by which the mind falls into negative c…