About the author

Huang Feng is a Chinese-language author of books on management. Public information about him is limited, and details such as his nationality, dates of birth and death, and personal background cannot be confirmed. Two of his works are included in the database: Comprehensive Experience Management TXM and Experience Thinking, both commonly classified under management. Judging from the titles and the category, Huang Feng's writing focuses on experience management, a specialized area within management studies. He attempts to discuss the dimensions of experience, relevant methods, and a systematic management framework, elevating experience from scattered service impressions into an object that can be analyzed and planned. His works are aimed at readers interested in customer experience and organizational management practice; the writing has the character of methodological summary and tends to use conceptual frameworks to sort out problems. The two works echo each other thematically, indicating the author's intention to write consistently in this field. Owing to limited materials, his specific career, professional identity, and writing background cannot be introduced here, and readers may learn about his approach through the works themselves.

Written (5)

Publishers

China Financial & Economic Publishing HouseBeijing United Publishing Co., Ltd.Tianjin Science and Technology PressZhejiang People's Publishing HouseZhejiang Education Publishing House